We are committed to dispatching your order in accordance with the below timeframes. Once dispatched, you will receive an order confirmation with your tracking number.

Please note, due to a high volume of online orders, dispatch may take 1–2 business days. Your patience and understanding are greatly appreciated.

Estimated Delivery Time (after dispatch):

Metro areas: 2–5 business days
Regional and remote areas: 5–8 business days

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Shipping Cost (Australia):

Shipping is calculated based on the total weight of your order:

• 0 – 1.5 kg: AUD $14
• 1.5 – 3 kg: AUD $16
• 3 – 5 kg: AUD $20
• 5 – 8 kg: AUD $30
• 8 – 12 kg: AUD $35
• 12 – 15 kg: AUD $40

Free standard shipping on orders over AUD $100.

All orders are shipped from Melbourne. Delivery times are based on our best estimates and cannot be guaranteed. Orders placed on weekends will be shipped on the following Monday. Business days are Monday to Friday only.

For orders above 15 kg or bulky items, additional shipping charges may apply. If required, we will contact you prior to dispatch.

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International Shipping – Asia Region

We currently offer standard international shipping to:
China, Malaysia, Vietnam, Indonesia, Singapore, and Thailand.

Processing & Delivery:
Processing time: 1–2 business days
Estimated delivery: 4–9 business days after dispatch

Tracking is provided for all international shipments. Delivery timeframes are estimates only and may vary depending on customs clearance and local courier operations.

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Shipping Rates (International):

A flat shipping rate of AUD $60 applies to all international orders within the Asia region.
A minimum order value of AUD $120 is required for international shipments.

Shipping fees may vary for certain remote postcodes. If additional courier surcharges apply to your delivery location, we will contact you prior to dispatch to confirm any additional charges.