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Shipping Policy

We are committed to dispatching your order in accordance with the below time-frames. Once dispatched, you will receive an order confirmation with your tracking number.
Please note, due to the high volume of online orders, we are currently experiencing dispatch delays of 1–2 business days. Australia Post are also experiencing delays. To find out more, please see here.
Your patience and understanding is greatly appreciated.
Estimated Delivery Time (after dispatch):

 

Metro areas: 2–5 business days

Regional and remote areas: 5–8 business days



Shipping cost:

 

Standard Shipping cost AUD 14 per order.

Complimentary over AUD100 purchased order (free Shipping applies)
All orders are shipped from Melbourne.
Delivery times are based on our best estimates and, unfortunately, cannot be guaranteed. Orders placed on the weekend will be shipped on the following Monday. Business days include Monday to Friday only.

International Shipping – Asia Region

We currently offer standard international shipping to:

China, Malaysia, Vietnam, Indonesia, Singapore, and Thailand.

Processing & Delivery

  • Processing time: 1–2 business days

  • Estimated delivery: 4–9 business days after dispatch

  • Tracking is provided for all international shipments.

Delivery timeframes are estimates only and may vary depending on customs clearance and local courier operations.

 

Shipping Rates

  • A flat shipping rate of AUD $60 applies to international orders within the Asia region.
  • A minimum order value of AUD $120 applies for all international shipments.

Shipping fees may vary for certain international-remote postcodes. If additional courier surcharges apply to your delivery location, we will contact you prior to dispatch to confirm any additional charges.